Privacy Policy

Last Updated: April 2026

Drain Cleaning Upland (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data when you visit draincleaningupland.info or use our services.


1. Information We Collect

Personal Information You Provide:

When you book an appointment, submit a contact form, request a callback, or call our office, we may collect your name, phone number, email address, service address, and details about your plumbing issue. We only collect information that is necessary to provide our services and communicate with you effectively.

Automatically Collected Information:

When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring website, pages visited, time spent on pages, and general geographic location. This information is collected through cookies, web beacons, and similar technologies and is used to improve our website performance and user experience.


2. How We Use Your Information

  • To schedule, confirm, and provide drain cleaning and plumbing services you have requested.
  • To communicate with you regarding your service appointments, follow-up care, and maintenance recommendations.
  • To respond to your inquiries, feedback, and support requests.
  • To improve our website, services, and customer experience based on usage patterns and feedback.
  • To send periodic service reminders or promotional offers, which you may opt out of at any time.
  • To comply with legal obligations and protect our legal rights.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website and business (such as appointment scheduling software, payment processors, and email communication platforms), provided they agree to keep your information confidential. We may also disclose your information when required by law, court order, or government regulation, or to protect the rights, property, or safety of Drain Cleaning Upland, our customers, or the public.


4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality. We may also use third-party analytics services such as Google Analytics to collect and analyze usage data. These services have their own privacy policies governing their use of your information.


5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your data.


6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or request portability of your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (though we do not sell personal information). To exercise any of these rights, please contact us using the information provided below.


7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Drain Cleaning Upland
Phone: 1-800-905-7115
Email: support@draincleaningupland.info
Website: draincleaningupland.info